Privacy & Cookie Policy

UpperCloud Media LLC (“UpperCloud,” “we,” “us,” or “our”) operates the website uppercloud.com. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our site or interact with our services.

By using our website, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of the site.

We only collect personal information that you voluntarily provide through our website forms:

Newsletter Subscription

• First name
• Last name
• Email address

Contact Form

• First and last name
• Email address
• Company or organization name
• Service interest
• Project description / message

We do not use any analytics, tracking pixels, advertising cookies, or automated profiling technologies on our website.

• Newsletter: To send you periodic updates, creative insights, and company news. You can unsubscribe at any time using the link in every email.
• Contact form: To respond to your project inquiry and follow up on potential collaborations.

We never sell, rent, or trade your personal information to third parties.

We use the following third-party services to process data on our behalf:

• Mailchimp (Intuit Inc.) — Manages our newsletter subscriber list. Your name and email are stored on Mailchimp's servers. Intuit Privacy Policy
• Mailjet (Sinch) — Delivers contact form submission emails. Your form data passes through Mailjet's servers for email delivery. Mailjet Privacy Policy
• Vercel — Hosts our website. Standard server logs (IP address, browser type, timestamps) may be collected as part of normal web hosting operations. Vercel Privacy Policy

Our website uses only essential cookies required for the site to function properly. These are strictly necessary cookies set by our web framework (Next.js) and cannot be disabled.

We do not use:

• Advertising or marketing cookies
• Third-party tracking cookies
• Analytics cookies (e.g., Google Analytics)
• Social media tracking pixels

Because we only use essential cookies, there is no need for granular cookie preferences. The site simply works.

• Newsletter data is retained until you unsubscribe. Upon unsubscribing, your information is removed from our mailing list.
• Contact form data is retained as long as needed to respond to your inquiry and complete any resulting project engagement.
• You may request deletion of your data at any time by contacting us at hello@uppercloud.com.

Regardless of where you are located, you have the following rights regarding your personal data:

• Access — Request a copy of the personal data we hold about you
• Correction — Request correction of any inaccurate data
• Deletion — Request that we delete your personal data
• Restrict Processing — Request that we limit how we use your data
• Portability — Request your data in a portable format
• Withdraw Consent — Withdraw consent at any time (e.g., unsubscribe from our newsletter)

To exercise any of these rights, email us at hello@uppercloud.com. We will respond within 30 days.

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights:

• Right to Know — What personal information is collected, used, and shared
• Right to Delete — Request deletion of your personal information
• Right to Opt-Out — Opt out of the sale of personal information. Note: UpperCloud does not sell personal information.
• Right to Non-Discrimination — We will not discriminate against you for exercising your privacy rights

California residents may submit requests by emailing hello@uppercloud.com.

If you are located in the European Economic Area (EEA), the General Data Protection Regulation (GDPR) applies to your data:

• Legal Basis — We process newsletter data based on your consent. Contact form data is processed based on our legitimate interest in responding to business inquiries.
• Data Transfers — Your data may be transferred to and processed in the United States, where our services and third-party providers operate.
• Supervisory Authority — You have the right to lodge a complaint with your local data protection authority if you believe your data has been processed unlawfully.

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

We may update this Privacy & Cookie Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy & Cookie Policy or how we handle your data, please reach out: